Our Services
Our job
The continuous technological updating of its specialists, the certifications and the constant commitment in solving problems related to Information Systems and New Technologies, make Data Vision a "Solution Provider" able to give effective answers to the needs of its Customers.
Through its specialists, Data Vision operates in technologically advanced environments, both distributed throughout the territory and centralized and / or virtualized. Its expertise ranges from the physical construction services of the infrastructures (network cabling, Server & Storage system staging, PDL deployement), to the implementation of services / applications up to the management of the same, responding to the Customers in terms of minimum guaranteed service levels. It makes use of specific implementation and management tools that allow the Customer to measure the levels of services rendered.
- ICT and Data Center management support Services
- Software and Systems for Security
- Virtualization and Green IT
- Support Services
- Software Application Development
Within the Data Vision personnel there are specialists able to cover specific professional figures who guarantee the correct execution, in terms of contents and times, of what is requested by the Customer.
Particular expertise has been achieved in the provision of security-related services. In this context, Data Vision intervenes right from the operations by providing Vulnerability & Risk Assessment services and subsequently proposes necessary implementation services for antivirus, antispyware and Antispam technologies, Intrusion deetection, Data protection etc. Finally, to complement the operating cycle and according to the PDCA (Plan-Do-Check-Act) logic, it implements alarm monitoring and management services both at the customer and, as a remote service, from our offices
Security oriented Systems and Services
In this context, a targeted catalog of specific services aimed at preventing attacks from Malware and managing anti-intrusion systems has been prepared.
In particular, the Data Vision specialists provide services of security assessment, Penetration test, analysis and removal of vulnerabilities.
As regards the daily operational aspects, in addition to the supply of the specific HW / SW, the services provided concern: Design Installation, management, and maintenance of anti-intrusion and anti-malware systems (antivirus, antispam, anti-intrusion, etc.).
Data Vision specialists know and are able to integrate the best market platforms for protection and security.
Data Vision since 2009 achieved and maintains specific certifications both for the Company and for its specialists for standard market technologies in the security field.
Specialized services for airport facilities
Data Vision provides the implementation, management (Support, maintenance, and Help desk) service of the CUTE APC airport systems of the major Italian airports.
Data Vision also has SITA CUTE APC certified duty manager specialists for airport systems.
Among the services provided by the specialists we mention:
- Deployment of the SITA / CUTE Airport management platform;
- Operational Management of Server, Client, Network and peripheral systems of the SITA / CUTE platform including hardware and software maintenance;
- Management of fixed and mobile information points and their maintenance.
The activities are carried out in "outsourcing" mode ensuring the maintenance of very demanding SLAs, with hourly coverage on shifts designed to meet the specific needs of the airport management companies.
Systems management support services for DATA CENTER and Green IT
The services are provided according to modern Best Practices (ITIL-PMP-Prince).
Particular attention is paid by the Company in the training and certification of its specialists on technological and Virtualization platforms, planning and allowing the reduction of physical servers, the optimization of the relationship between physical and virtualized servers, taking into account pragmatically the evolution towards the "green" IT and Cloud systems ".
Outsourcing and assistance services are also provided on networks, server architectures, PDLs, storage systems, security systems, business continuity systems, etc.
From an operational point of view, the services provided downstream of the design activities include:
- Management of basic hardware and software (setup, update, configuration), Backup, Restore and Disaster Recovery, Connectivity management (VPN, Internet access).
- IMAC (Install, Move, Add, Change) and technological Roll out.
- Staging and Installation of machines: installation and configurations of new machines.
- Inventory & Asset Management IT, (Hw, Sw, configurations). - Help Desk / Call Center (Service Desk): management of a single multichannel interface (telephone, web, e-mail) for IT assistance and support. - Hardware and Software Assistance and Maintenance.
Software Applications Development
It also deals with assistance and routine, extraordinary, and evolutionary maintenance.
Thanks to the technical preparation and the many years of experience gained in the field, Data Vision software specialists can satisfy any need for evaluation, analysis, design, development, and maintenance of software systems of any size and complexity.
In particular, Data Vision is able to offer complete solutions and / or support for the phases of:
- Feasibility study;
- Process analysis;
- Database design;
- Development of stand-alone systems, traditional and Internet-based client-servers;
- Corrective and evolutionary maintenance of existing software;
- User training.
Partnerships and Certifications
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